Anaconda bras are unique due to their seamless construction for a smooth look, adjustable straps for a personalized fit, removable pads for customizable support and shaping, and breathable fabric that enhances comfort, especially for larger sizes.

Please refer to the size chart provided for each product, as dimensions may vary between products.

The Fit Bra is seamless, but its snug material and body-contouring cups may feel tighter than traditional seamless bras at first. However, as you wear it, the bra will gradually adapt to your shape, providing a more comfortable fit over time.

For the best experience, we recommend putting on the Fit Bra by stepping into it and pulling it up, just like you would with pants, rather than pulling it over your head. We also suggest the same method when taking it off.

Yes, due to the difference in dye components, brighter colors like cream and skin may have slightly better elasticity than darker shades like blue and black. Since sizes are based on standard cutting measurements, minor variations within the acceptable range are not considered defects. Please keep this in mind.

If the tracking status shows your package as delivered but you haven’t received it, please first check with your neighbors or building management to see if it was delivered nearby. If you still cannot locate the package, please contact our customer service team immediately for assistance.

If your product arrived damaged, please contact our customer service team with your order number, product name, and clear photos showing the damage to facilitate a faster response. Please note that claims for damaged products must be made within 15 days of receipt to be eligible for exchange or refund.

To initiate a return or exchange, the product must be in its original condition, unused, and with the tag attached. Customers are responsible for return shipping costs. All return or exchange requests must be submitted within 15 calendar days of receiving the product. Once the item arrives at our facility, it will undergo inspection for contamination, damage, odor, and signs of wear before processing the refund or exchange.

Unfortunately, returns or exchanges are not possible if the tag has been removed or if the item has been used, even once, due to hygiene reasons. Please carefully inspect the item before removing the tag to ensure it meets your expectations.

Yes, the item must be returned in its original packaging. If it is not returned in its original packaging, the product may become contaminated or damaged during shipping, leading to additional inspection and making a refund difficult. Please return the item unused and in the original packaging. If the original packaging is damaged and cannot be used, please contact customer service first for assistance.

Yes, customers are responsible for return shipping costs. Please use a trackable shipping method, as we are not liable for items lost during return shipping.

Once we receive the returned item and complete the inspection process (checking for contamination, damage, odor, and signs of wear), refunds can take up to 10 business days according to Shopify's refund policy. Refunds will be processed to the original payment method used. Please note that once a refund has been initiated, it cannot be canceled or reversed.

After we receive and inspect the exchanged item (checking for contamination, damage, odor, and signs of wear), we will immediately ship out your replacement product via Standard shipping. Delivery typically takes between 3 to 9 business days. If the desired item is out of stock, our customer service team will contact you to arrange a refund or choose an alternative product.

If you have further questions about returns and exchanges, please contact our customer service team via email at support@anacondashop.com.